What is your Return Policy? 

Unused, unopened, and undamaged items may be returned within 7 days of receipt  (excluding the items listed below). To initiate a return, please reach out via email to hello@wallflowermerc.com with your order number. 

The following items are not eligible for returns: Edible products and any item that is no  longer in new and unused condition. 

Return Instructions: 

• Ensure your item is in unused, original condition, and includes all original packaging.
• Return shipping costs will be deducted from your total refund amount.
• Please note your original shipping cost will not be refunded. 
• Please package your return with care. If a return arrives to us broken, we cannot issue a  refund for the broken item(s).

Do you offer returns on a gift? 

If you received an item marked as a gift that was shipped directly to you, you will need a gift  receipt to return the item for store credit. 

My item arrived damaged, what can I do? 

If your order arrives damaged, please send a photo and details of the damaged item to hello@wallflowermerc.com and we will promptly connect with you to accommodate you  the best we can.